Meridian Concierge

Privacy Policy

Effective Date: August 1, 2026

1. General Provisions
This Privacy Policy ("Policy") explains how Meridian Concierge collects, uses, stores, transfers, protects, and otherwise processes personal data of individuals who visit https://meridianglobalaccess.online (the "Website") or use the services provided by Meridian Concierge.

This Policy applies to all services offered under the Meridian Concierge brand, including personal, family, travel, business, corporate, and other concierge services.
By accessing or using the Website, purchasing a Membership, submitting an inquiry through the Website, contacting us via Telegram, email, or any other communication channel, or otherwise using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Policy, you should discontinue using our Website and services.

2. Company Information
Meridian Concierge services are provided by:
XTALENT EVENTS LLC
Trade License No.: 2644234
Sharjah Media City (SHAMS)
Sharjah, United Arab Emirates.
Contact Information
Website: https://meridianglobalaccess.online
Email: meridianglobalconcierge@gmail.com
Telegram: @meridianconcierge
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details provided above.

3. About Meridian Concierge
Meridian Concierge is an international premium concierge service providing personalized solutions for individuals, families, entrepreneurs, executives, and corporate clients worldwide. We assist our clients with travel arrangements, hotel and restaurant reservations, transportation, lifestyle management, event planning, business support, and a wide range of personal and corporate concierge services.
Unless expressly stated otherwise in a separate agreement or service description, Meridian Concierge acts as a coordinator and facilitator between clients and independent third-party service providers.

4. Our Privacy Principles
Protecting our clients' privacy is one of the fundamental principles of Meridian Concierge. We recognize that our clients entrust us with information relating to their personal lives, families, businesses, travel, and other confidential matters.

Accordingly, we are committed to:
  • processing personal data lawfully, fairly, and transparently;
  • collecting only the information necessary to provide our services;
  • limiting the amount of personal information collected to what is reasonably required;
  • maintaining the accuracy of personal data where reasonably possible;
  • implementing appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction;
  • maintaining the confidentiality of all information entrusted to us.

Meridian Concierge does not sell personal information and does not disclose personal data to third parties for advertising or unrelated commercial purposes without an appropriate legal basis or the client's consent.

5. Personal Data We Collect
Depending on the nature of your request and the services provided, Meridian Concierge may collect and process the following categories of personal data.
5.1 Contact Information
We may collect:
  • Full name;
  • Telephone number;
  • Email address;
  • Telegram username;
  • Country of residence;
  • Preferred communication language;
  • Company information (for corporate clients).
5.2 Information Required to Provide Services
Depending on your request, you may voluntarily provide additional information necessary to fulfill a specific concierge service, including:
  • travel-related information;
  • information required for hotel, restaurant, transportation, and event reservations;
  • personal preferences;
  • information relating to accompanying family members or guests;
  • information required for visa or immigration-related services (where applicable);
  • any other information voluntarily provided to facilitate your request.
Meridian Concierge only requests information that is reasonably necessary to provide the requested service.
5.3 Technical Information
When you visit our Website, certain technical information may be collected automatically, including:
  • IP address;
  • browser type;
  • device information;
  • operating system;
  • browser language;
  • date and time of access;
  • Website usage information;
  • cookies;
  • technical server logs.
This information is used solely to ensure Website security, improve performance, enhance user experience, and prevent fraudulent or unauthorized activity.

6. Purposes of Processing Personal Data
Meridian Concierge processes personal data solely for legitimate business purposes related to providing its services and fulfilling its contractual and legal obligations.

Personal data may be processed for the following purposes:
  • providing Meridian Concierge services;
  • administering Memberships;
  • responding to client inquiries;
  • arranging travel, reservations, and concierge services;
  • coordinating with service providers necessary to fulfill client requests;
  • processing payments;
  • communicating with clients;
  • providing customer support;
  • improving service quality;
  • protecting the Website against fraud and security threats;
  • complying with applicable legal obligations;
  • protecting the legitimate interests of Meridian Concierge in connection with disputes, claims, or legal proceedings.
Personal data will not be processed for purposes that are incompatible with those described in this Privacy Policy.

7. Legal Basis for Processing Personal Data
Meridian Concierge processes personal data on one or more of the following legal grounds:
  • your consent;
  • performance of a contract or steps taken prior to entering into a contract;
  • compliance with applicable legal obligations;
  • the legitimate interests of Meridian Concierge, provided such interests do not override the rights and freedoms of the individual.
Where applicable, Meridian Concierge aims to comply with relevant data protection laws in the jurisdictions in which its services are provided.

8. Disclosure of Personal Data to Third Parties
Meridian Concierge respects the privacy of its clients and does not sell, rent, or disclose personal data to third parties for advertising or unrelated commercial purposes.
To provide our concierge services, we may share personal data only to the extent reasonably necessary to fulfill a client's specific request.
Such recipients may include, but are not limited to:
  • airlines;
  • hotels and accommodation providers;
  • restaurants;
  • transportation providers;
  • event organizers;
  • travel agencies;
  • visa processing centers;
  • government authorities;
  • insurance providers;
  • courier and delivery services;
  • luxury service providers;
  • payment service providers;
  • and other organizations directly involved in fulfilling the requested service.
Personal data is disclosed solely for the purpose of providing the requested services and only to the extent necessary for their performance.

9. International Data Transfers
Meridian Concierge provides services to clients worldwide.
Due to the international nature of our business, personal data may be processed in multiple jurisdictions and transferred to service providers located outside the client's country of residence where necessary to fulfill a requested service.
By using Meridian Concierge services, you acknowledge and agree that your personal data may be transferred internationally solely for the purpose of providing the requested services.
Meridian Concierge takes reasonable organizational and technical measures to ensure that personal data transferred internationally receives an appropriate level of protection.

10. Payments
Online payments are securely processed through independent payment providers, including Stripe, and other authorized payment processors where applicable.
Meridian Concierge does not store or retain:
  • credit or debit card numbers;
  • CVV/CVC security codes;
  • PIN numbers;
  • payment account passwords;
  • or any other sensitive payment credentials.
Payment information is processed directly by the relevant payment provider in accordance with its own Privacy Policy, Terms of Service, and security standards.
Meridian Concierge is not responsible for the processing of payment information performed independently by third-party payment providers.

11. Cookies
The Website uses cookies and similar technologies to ensure its proper operation and improve the overall user experience.
Cookies may be used to:
  • maintain Website security;
  • remember user preferences;
  • analyze Website traffic;
  • improve Website performance;
  • identify technical issues;
  • prevent fraudulent or unauthorized activity.
By continuing to use the Website, you consent to the use of cookies in accordance with this Privacy Policy.
You may disable cookies through your browser settings at any time; however, doing so may affect the availability or functionality of certain features of the Website.

12. Data Security
Meridian Concierge implements reasonable administrative, organizational, and technical safeguards designed to protect personal data against:
  • accidental loss;
  • unauthorized access;
  • disclosure;
  • alteration;
  • destruction;
  • unlawful processing.
Access to personal data is restricted to employees, contractors, and trusted service providers who require such information to perform their professional responsibilities.
While we take appropriate measures to safeguard personal information, no method of electronic transmission or storage can guarantee absolute security. Accordingly, Meridian Concierge cannot warrant or guarantee the complete security of information transmitted via the Internet.

13. Confidential Communications
Confidentiality is a fundamental principle of Meridian Concierge.
Clients may communicate with us through:
  • Telegram;
  • email;
  • contact forms available on the Website;
  • or any other communication channels agreed upon between the parties.
Meridian Concierge takes reasonable measures to protect the confidentiality of such communications.
However, clients acknowledge that communications transmitted over the Internet or through third-party communication platforms may involve security risks beyond the Company's reasonable control.

14. Marketing Communications
From time to time, Meridian Concierge may send clients information regarding new services, Membership updates, special offers, events, and other company-related announcements. Clients may opt out of receiving marketing communications at any time by contacting Meridian Concierge or by following the unsubscribe instructions provided in such communications.
Opting out of marketing communications does not affect the Company's ability to send service-related communications necessary for the administration of Memberships, concierge requests, or contractual obligations.

15. Third-Party Websites
The Website may contain links to third-party websites or online services provided for the convenience of our clients.
Meridian Concierge does not control, endorse, or assume responsibility for the content, privacy practices, security, or data processing activities of such third-party websites. Clients are encouraged to review the privacy policies of any third-party website before providing personal information or using its services.

16. Data Retention
Meridian Concierge retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, perform contractual obligations, comply with applicable legal requirements, resolve disputes, and protect the legitimate interests of the Company.
Once personal data is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and our internal data retention practices.

17. Your Rights
Subject to applicable law, you may have the right to:
  • request access to your personal data;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal data where legally permitted;
  • request restriction of the processing of your personal data;
  • withdraw your consent where processing is based on consent;
  • contact us regarding any questions relating to the processing of your personal data.
Certain rights may be limited where the continued processing of personal data is necessary to comply with legal obligations, perform contractual obligations, or protect the legitimate interests of Meridian Concierge.

18. Family Members and Third-Party Information
When providing concierge services, clients may voluntarily provide personal information relating to family members, accompanying guests, children, or other individuals on whose behalf services are requested.
By providing such information, the client confirms that they have the necessary authority, consent, or legal basis to disclose such personal data to Meridian Concierge for the purpose of providing the requested services.
Memberships may only be purchased by individuals who are at least eighteen (18) years of age and legally capable of entering into binding agreements.

19. Limitation of Liability
Meridian Concierge implements reasonable administrative, technical, and organizational measures designed to protect personal information.
However, the Company shall not be liable for:
  • unauthorized actions of third parties performed in violation of applicable law;
  • interruptions, failures, or security incidents affecting telecommunications networks, the Internet, software, or hardware beyond the Company's reasonable control;
  • the privacy practices or security measures of third-party platforms or communication services used by clients;
  • any consequences resulting from inaccurate, incomplete, outdated, or misleading information provided by the client.
Nothing contained in this Privacy Policy shall limit any rights granted to individuals under mandatory provisions of applicable law.

20. Changes to this Privacy Policy
Meridian Concierge reserves the right to amend or update this Privacy Policy at any time. Any revised version becomes effective upon publication on the Website unless a different effective date is expressly stated. We encourage clients to review this Privacy Policy periodically to remain informed about how we protect personal information. Your continued use of the Website or our services following the publication of any changes constitutes your acceptance of the updated Privacy Policy.

21. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, unless otherwise required by mandatory provisions of applicable law. Any matters relating to the processing of personal data shall be governed by the laws applicable to the activities of Meridian Concierge.

22. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Meridian Concierge
Operated by XTALENT EVENTS LLC
Trade License No.: 2644234
Sharjah Media City (SHAMS)
Sharjah, United Arab Emirates
Website: https://meridianglobalaccess.online
Email: meridianglobalconcierge@gmail.com
Telegram: @meridianconcierge

Final Provisions
This Privacy Policy constitutes the official privacy policy of Meridian Concierge and applies to all personal data collected through the Website and in connection with the provision of our services. By accessing the Website or using the services of Meridian Concierge, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.